There is no way those 5 star ratings are accurate. And don't get me started on how difficult it was to lay the dang rug.
Ruggable jonathan adler ink full#
At that point they offered me a full refund. Again I declined and asked to speak with someone above their manager. Why would I want another rug that wasn't as desired? I declined that option. That wasn't good enough for me because it was an 8×10 rug, it would have been expensive. When I asked for a refund they said I'd have to pay for return shipping. Water-resistant, stain-resistant, and machine-washable. Inspired by the airbrushing movement, our Jonathan Adler Vapor Pearl Rug features charcoal grey dotwork on a pearl white background. I washed according to their own instructions. A dash of Deco elegance with a wink of 1980s style. I have a brand new Whirlpool washer and dryer set so I know they work well. I washed the rug and it came out looking worse than before I had washed it. I washed due to normal foot traffic, nothing crazy. The edges were damaged upon arrival and it did not come clean as advertised. The "system" seems like it might work, though. Perhaps a different rug would be better, IDK. This pattern is vibrant and energetic while still fitting into the Earthy tones of my design. I would not have purchased it if I had seen it in a store. I love all my ruggables and would highly recommend them to anyone. The color of the rug is too vibrant and does not exactly match the picture, which is more muted. The weave of the rug is very flat, but I didn't buy a plush rug, so I expected that. There are little pockets in the corners of the pad to tuck in the cover. The rug itself is well made, and the velcro rug pad is extremely sticky, and seems to be a very good quality. I have contacted customer service to try to resolve this situation, but after reading the reviews, I'm not sure I will be satisfied. In addition I received an email saying that I signed up for their "Spill Club" (whatever that is), and they needed me to click on the email link to validate it (I did not). I notice that they charge a restocking fee for returned items, plus I'm assuming the customer pays shipping. So, in essence, they screwed up my entire order. So I checked my account and noticed that another (3rd?) identical rug was being delivered in 2 weeks for which I was charged $90. However, there were TWO rugs in the box instead of one. It only took 3 days to arrive, so that was good. I ordered a rug for my front door, with the rug pad to see how I liked them.
Ruggable jonathan adler ink trial#
I am sure that I didn't add extra rugs by mistake because this was a trial only.
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